Contact Us

Required fields marked with *

GoGo Heel
1106 Second Street, #203
Encinitas, CA 92024
(760) 487-8814
General: info@gogoheel.com
Wholesale: sales@gogoheel.com

Quick Answers

When will my order ship?

All orders normally ship within 1 business day via USPS First Class. Standard domestic delivery time is 2-7 days from the ship date (shipped from California). You will receive the USPS tracking number in the shipment confirmation email.

Where is my package?

We always send a shipping confirmation email. Please search your email inbox for this confirmation as it contains a link to the Tracking # and Estimated Delivery Date.

Do you ship internationally?

We currently ship within the U.S. and internationally to Canada.

What is your return policy? How do I make a return?

If you are not 100% satisfied with any purchase on GoGoHeel.com, you can return it within 60 days for a full refund.

Simply send your item(s) back to us for a full refund.

GoGo Heel
Attn: Returns – Order # {Enter your Order #}
1106 Second Street, #203
Encinitas, CA 92024

Once we receive your returned item(s), we will send a refund confirmation email. If you are shipping items over $50, please consider using a trackable shipping service or purchasing shipping insurance.

What is my Order #?

Your Order # is included in your Order Confirmation email. Please search your email inbox to locate this email.

Do you pay for return shipping?

No, we do not pay for return shipping.

Do you refund shipping costs?

Yes, if you paid our $2.95 flat-rate shipping, we will refund it when we receive your return. For international orders, we unfortunately cannot refund duties, taxes, or shipping charges.

How do I exchange sizes?

To exchange sizes, please follow the instructions below.

1. Create a new order on gogoheel.com for the new size(s).
2. Send back the unwanted item(s) to the return address below:

GoGo Heel
Attn: Returns – Order # {Enter your Order #}
1106 Second Street, #203
Encinitas, CA 92024

Once we receive the return, we will issue you a full refund & send a refund confirmation email.