FREQUENTLY ASKED QUESTIONS
General | QUICK TIPS® Slip-On Caps | QUICK TIPS® Cap & Wrap | STOPPERS™ Heel Protector | Shipping & Returns
General
QUICK TIPS® are instant heel caps for repairing worn-out heel tips on stilettos & high heel pumps. These durable caps cover the exposed metal nail & stop the clicking. Great for in-between shoe repairs or if you don't live near a shoe repair shop.
Choose between two types of QUICK TIPS®: Slip-On Caps and Cap & Wrap. Both repair heel tips, just in different ways. Compare products.
Both products instantly repair worn down heel tips and require no tools. See which heel cap is right for your needs:
QUICK TIPS® Slip-On Cap is our extra-discreet solution. It's a slip-on cap that is specially tapered to fit snugly and discreetly over your heel, so it's virtually unnoticeable. Perfect for quick fixes and protecting newer heels from wearing down.
QUICK TIPS® Cap & Wrap is our heavy-duty, extra-secure solution. Caps lock onto your heel with our no-residue, self-fusing wrap. The cap is made from extra-strong rubber, and the wrap ensures a secure, custom fit for a lasting repair.
Rubber heel tips protect your shoe heel and help create a nonslip grip. Over time, the rubber part of the heel tip wears down revealing the metal nail used to attach the rubber tip to your heel. Once the metal nail is exposed, the heel tip should be repaired to avoid the clicking sound, slipping, and damage to your shoes and floors.
QUICK TIPS® Slip-On Caps
No, it fits over your existing heel tip (and any exposed nail).
Caps are made of high performance, flexible rubber. For longest-lasting wear:
- Apply the tightest-fitting cap
- Avoid stepping into cracks & gaps
- Use before your rubber heel tip erodes all the way down to just the metal nub
Yes. Its patent pending taper design allow it to seamlessly contour to any heel shape (horseshoe, round, triangular, square).
QUICK TIPS Slip-On Caps are available in 5 sizes and fit heel stems 5.5 - 15 mm. Always choose the tightest fitting cap, and size down if your heel is between sizes. Use a ruler to measure your heel, or print this guide to find the right size for your shoes.
- XX-Small: 5.5-7 mm
- X-Small: 7-9 mm
- Small: 9-11 mm
- Medium: 11-13 mm
- Large: 13-15 mm
Firmly wiggle the cap back and forth to loosen it. Then, gently pull to remove the cap.
QUICK TIPS® Cap & Wrap
Yes. It works even when only the nail remains. However, caps last much longer when you use them before the rubber erodes all the way down to just the nail.
Caps are made of high performance, extra-hard rubber for maximum durability. For longest-lasting wear:
- Choose the right cap size
- Wrap band very tightly
- Avoid stepping into cracks & gaps
- Use before your rubber heel tip erodes all the way down to just the metal nub
The cap is horseshoe shaped, but fits over a variety of heel shapes (including round, triangular, and square).
No, the cap fits over your existing heel tip (and any exposed nail).
Self-fusing bands are made of specially formulated silicone that fuse together when stretched & wrapped under tension. It permanently bonds to only itself, leaving no residue. How it works.
Unlike Slip-On Caps that stretch to grip your heel, these caps are made of extra-hard, heavy-duty rubber material. The self-fusing band wraps around the cap & heel to create an instant seal to fasten them together. Because the band leaves no residue, it's safe on your heels.
The cap is similar in size to a standard heel tip. It will increase the height of your heel by about 3 mm.
QUICK TIPS® Cap & Wrap comes in 3 sizes. Print this guide to find the right size for your shoes. It's important to carefully measure your heel tip to choose the right cap size.
- Small: 9.5 x 10 mm
- Medium: 12 x 12.5 mm
- Large: 15 x 15 mm
No. Unlike all other DIY replacement heel tips, no tools or glue are required. QUICK TIPS® Caps attach over the existing worn-down tip, eliminating the need for tools. Each pack includes heel caps and self-fusing bands. The self-fusing band is applied around the cap & heel to fasten them together.
Under 1 minute. Watch our video demo
Stretching activates the fusing properties. Stretch the band at least 3x its length while wrapping to ensure proper fusing and a strong bond.
Note: Liquids, lotions, and oils prevent the band from self-fusing. Before applying, make sure both shoes and hands are dry and free of any debris, lotion, and oils.
QUICK TIPS® Cap & Wrap are designed to be a semi-permanent solution when applied properly. If your cap falls off within only a few days, follow these tips when reapplying to ensure the cap stays on your heel.
We don't recommend it, because super glue doesn't work on high-friction areas like a heel tip. Although super glue is great at resisting direct pulling, it's weak at side push and pulls. The walking motion is naturally angled, and sidewalks and other walking surfaces are full of little bumps that cause super glue bond to loosen & crack. Super glues work best where there is no movement or stress.
The band leaves no residue, so removing QUICK TIPS® Cap & Wrap is easy. Carefully slice the band with scissors and peel the band off. To avoid cutting the heel fabric, only slice the band where it overlaps the cap.
STOPPERS™ Heel Protectors
STOPPERS are reusable and made of a strong, tear-resistant rubber for maximum durability. Its sturdy base is highly resistant to warping & puncturing from the heel.
For longest-lasting wear, remove STOPPERS after use (when storing your shoes) to prevent it from stretching out.
Yes. Its patent pending taper design allow it to seamlessly contour to any heel shape (horseshoe, round, triangular, square).
STOPPERS are available in 4 sizes and fit heel stems 6-13mm. Use a ruler to measure your heel, or print this guide to find the right size for your shoes.
- XX-Small: 6-7 mm
- X-Small: 7-9 mm
- Small: 9-11 mm
- Medium: 11-13 mm
Works on any soft or uneven surface such as grass, gravel, cobblestone, brick, grates, firmly packed sand, wood floors, and decks.
STOPPERS’ patent pending taper design gently grips & contours to your heel shape for a secure, seamless fit. With 3-10x more surface area than your bare heel tip, this heel protector prevents your heels from sinking into grass & slipping between cracks.
Twist them off, like removing a wine cork. Avoid trying to pull them straight off as this might pull out the rubber heel tip. Just keep twisting, and they'll start to loosen. It's also a good idea to clean off the STOPPERS, so they're ready for the next use.
Enjoy a 20% discount on bulk orders of 20 pairs or more. Perfect for outdoor weddings, events, graduations, open houses, and housewarming parties. Learn more about bulk orders and recommended size assortment.
Shipping & Returns
GoGoHeel.com ships via USPS First Class Parcel and USPS First Class International. Check out our flat rate shipping rates!
We currently ship within the U.S. and internationally to Canada.
We accept major credit cards including Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
If you are not 100% satisfied with any purchase on GoGoHeel.com, you can return it within 60 days for a full refund. Return Instructions.
Absolutely! Please follow these Exchange Instructions.
PRODUCT TIPS
QUICK TIPS® CAP & WRAP
STRETCH BAND
Very important to stretch the band 3x its length to ensure the tightest wrap. Stretching activates the fusing.
WRAP HEEL
Always wrap your heel before applying the cap. This locks in the cap for long lasting wear. Don't forget to stretch the band.
SQUEEZE BAND
After wrapping, squeeze band layers, especially the tail end, for 10 seconds to help fuse them together.
AVOID CRACKS
Stepping into cracks will tear the band & cause the cap to fall off. If you see any tears, replace the band.
QUICK TIPS® Comparison
SLIP-ON CAP vs CAP & WRAP
HOW-TO MEASURE HEEL
QUICK TIPS® SLIP-ON CAP
Measure Length
Measure Width
Choose Size
Measure the heel tip (not rubber tip). If your heel is between sizes, choose the smaller size for the tightest, most secure fit.
HOW-TO MEASURE HEEL
GoGo Heel® STOPPERS
Measure Length
Measure Width
Choose Size
Measure the heel tip (not rubber tip).
HOW-TO APPLY
QUICK TIPS® CAP & WRAP
Recommended Size Assortment
This is our general recommendation that works for most groups. Please feel free to customize your sizing assortment as you see fit.
Size % | Example: 100 Pairs | |
XXS | 10% | 10 |
X-Small | 30% | 30 |
Small | 45% | 45 |
Medium | 15% | 15 |